Customer service lady or sales agent was very friendly and enjoyable to visit with.

I needed insurance because my travel required it. I googled "Turks & Caicos COVID insurance". Trawick was the first hit that was indicated as approved by T&C. Buying was cheap, fast, and easy.

Explanation of benefits was pretty straight forward. Website was fairly easy/straightforward to navigate.

I chatted online with several reps before purchasing a policy. They each patiently answered my questions to my satisfaction. I also talked with someone in Customer Support yesterday (which I found to be amazing) who answered my initial questions. As usual, I hope I never to use this insurance, but the experience purchasing it with your team was solid. Thank you!

REB assisted me. Friendly efficient and was Dagnab friendly.

Website was clear; comparison option was helpful; options for chat were available; the price was reasonable; Nationwide is reputable.

Website easy to navigate.
So far so good.

Would have preferred to book on the phone.

Excellent custoimer service

Very helpful in deciding what plan that met my needs

I willl use this insurance even after covid restrictions are lifted. It gives you peace of mine when traveling out to the country no matter what your age is. Price point is good too.

very friendly to use

Purchasing is easy, but I really wish that I could have an account that I can log into and renew the policy I had last time. Every time it's like a whole new experience, and I have to relink the app to my new policy. Would be great if all my old policies were in my online account and I could just click to renew for my next trip. Otherwise the process is easy and the insurance benefits are great. Haven't had to use them, so can't comment on that.

I have used them on 4 or 5 trips
My last trip got postponed for a Month and they were nice enough to extend the coverage to my new date