Service was prompt and efficient. Could not have expected anything more. Excellent!
Service was prompt and efficient. Could not have expected anything more. Excellent!
I did prolong my stay, but forgot to renew it early enough. It would have been convenient, if I would have been able to do that - even if I would have to pay for days already passed.
I did get a quick response by emailing my question after trying to phone in. The phone service was horrible. Called twice and was on hold for 30 minutes with no one ever answering! That's why it's 4 stars instead of 5. Either offer to call back or at least tell us what number we are in line. Not pleased with your phone service.
All online
This was an easy policy to navigate and understand on the internet. Thank you for being simple yet covering our trip with required COVID-19 Insurance!
recommended by MyTanFeet
always a positive experience, and they even reimbursed me for a trip that was cancelled the last minute, due to a flight cancellation
It was easy for the most part, it was difficult for me to find a copy of the insurance i had just purchased.
Terrific, thanks
Website didn't work properly.
Overall experience perfect!!
The price is right , and the Customer Service Staff were attentive and responsive. I hope I'd not have to use the insurance .
The process was streamline and the information was clear. Pricing was reasonable.
The purchase of the policy was easy. The value for the cost was impressive. The only way to truly test how good this company / policy are is if the unfortunate were to happen. Then, I'll see if I got my money's worth.
I spoke with Cathy when i called customer service with questions about what police was good for me. she was very very informative and knowledgeable in helping me pick the right policy. would absolutely recommend to a friend