Easy and straightforward.

The policy looked good both times. Last time I purchased the policy through Squaremouth, this time I went straight to you. This was a better experience but the other allowed me to compare many different plans. Customer service (chat) was great! My biggest complaint has been in settling claims. We had to cancel our trip last time because my wife got covid three days into the trip. We still have not not heard anything back about the claim. That has been three months. That was my one hesitation purchasing another policy from you.

Katy was very kind, and understood very well my insurance needs.

I did an online chat with someone who sent me a quote for exactly what I asked for and the price was right. Efficient and friendly experience.

The customer service representative was very knowledgeable and competent.

Since many of your policies are similar, it would be nice to be able to make an easier comparison between the various options for my particular travel requirement.

It was very easy, and I got the plan cover inmediately

It was a good experience.Your people were helpful.

I talked to two customer service reps and they were both so kind and patient with me explaining the differences! I really appreciate that and will certainly recommend Trawick to anybody I know looking for travel insurance

I will say if recommend Trawick International when I have had a claim. It is one thing to buy, and it could be totally another when you want to be reimbursed!

Very easy to use and well explained.