Was clear and easy.

It was very easy to get a quote online and when I asked a question in the Live Chat I received a prompt response.

Easy to purchase and great benefit options to fit specific travel needs.

Very easy and good service

The website had issues last night as I tried to purchase. But, the folks in the chat box in customer service were always able to help me with questions I had. I wish you also offered a policy that didn't cover air travel because I am a Florida resident and will not need air travel to reach port destinations. That would be a savings for someone like me and my fellow travelers.

I purchased this type of policy last year from this company, easy to do, price is better than airline insurance coverage , and it’s backed by a reputable company Nationwide Insurance, will purchase in the future also

The answers to this survey may change, if a claim has to be made

Great price, great benefits. Puts me at ease

Excellent customer service.

Like the easy way to choose insurance and website format. Only problem apparently I waited too long to find this kind of insurance where you can cancel for any reason. This was important to me.

excellent phone support

This was our second policy we have purchased for our travels. This time I had to reach out to customer service to correct a error I made in my birthdate. They answered on the 2 or 3rd ring and I got to talk to a live person who was extremely helpful.

The customer service rep was very helpful.

could not have been easier - We have used Trawick before

easy site to use. great prices

this is our first big trip using Trawick as our travel insurance provider. would be better to fill out survey AFTER we've used them and see how the claims are handled if necessary after the trip ends.

I have used Trawick several times. When I had questions they were right there to answer. So far have never had to make a claim. I did have to cancel once due to Covid. So far nothing but positive things to sat.

Fast , knowledgeable and courteous service from your agent Shawn. We were given several options for coverage and pricing. We were able to choose the one we wanted, helped by explanation of each by Shawn. We are very pleased. This is the second time this month we have bought coverage from Trawick and will do so again when we travel.

Agent was very helpful and efficient.