I had a good experience, but I wish I could have done it all by telephone.
Really liked the price update when we were putting in our information.
Great service thanks. No problems.
I talked with someone. I think her name was Rusty. She seemed very confident and answered all my questions thoroughly. She made the experience easy and it helped me feel more confident in the plan I ordered.
I had contacted another insurance company recommended by my travel agent - their policies were so confusing, and I was going to have to wait several days to get a visa letter! Trawick had exactly what I needed and the customer service agent was extremely clear.
Trawick is very easy to get the coverage I feel I need, and reasonably priced. As with most insurance, I hope I never need it, but if I ever do, I hope the support and backing of Trawick will be meet all the good things I have heard about it.
had a policy a year ago had COVID coverage I got COVID so could not travel I did get the cost reimbuserd to me o
issue is I was dealing with Nationwide Insurance company they were less than user friendly which contrary to what the president of Trawick states as their company policy. so trying again this time no COVID coverage just major medical coverage while in Europe my wish is of course I hope I do not need to use the policy
Simple and convenient
Zachary was extremely helpful.
Easy experience
Very cordial and helpful English speaking representative! Came away feeling confident that I have the right policy.
it was very quick and easy to arrange the insurance I needed
I purchased the policy over the phone and the person who took care of me was so help and pleasent.
Very good customer service….
Excellent
Representative was very helpful and answered all questions clearly and concisely.
I like the ability to retrieve and update quotes online.
Agent was very efficient, and gave a good reason why they prefer one to purchase online.
Website was easy to navigate and offered clear choices and pricing.
Trawick Int. has always had good customer service and affordable plans for my trips. I have not had to make a claim (and hope not to either), but their past customer support was prompt and professional.