I had one occasion to make a claim and it went smoothly

Wasn't on web site. Had to call customer service to get it.

The agent, Rusty, was knowledgeable and very helpful, she made it relatively easy to navigate the different options

It was very easy to apply for the insurance and to print policy and receipt of the policy

Coverage we wanted at a good price. Also helpful humans who speak English answer the phone!

Quick and easy process! Good value for the price.

I had many questions because i have never purchased travel insurance before. The assistant was very helpful before I made my final decision to purchase the insurance.

we are a family and need to enjoy our visit to the family abroad and Trawick International was the best advice we got concerning international insurance.
We never asked Trawick International to cover the damages caused to our suitcases by air transportation or light health problems we had. We trust in your insurance company Trawick and meanwhile is enough to make as feel confidence.

Super easy to enroll and to get all necessary documents for our trip.

Very easy to review various policies and choose the one that best fit our travel needs.

Simple and easy to use.

Very helpful representative, very patient and courteous.

Easy to purchase, nice website with a good summary of coverage. When I needed more detail on something, it was easy to find.
Thanks

Quick and easy process...at a good price to address my main travel concern.

I was satisfied. Reviewed several others.

I don’t know if I will use y’all again . It depends on my experience when I travel . Process seemed rather easy to get a quote.

Smooth and easy.

The purchase process couldn't have been easier - including the prompt and competent responses to Chat questions. I haven't used the policy yet, so I can't speak to the claim-paying process - hope I don't need it!

A little confusing regarding entering your beneficiary, but customer service very helpful

Site was easy to access and complete my request. I have purchased policies in the past.

Courteous and helpful.

Best part is being allowed lice anytime up until last deposit and still get pre-existing conditions. When one buys insurance they are hod winked into thinking about buying policy from their travel company which only benefits the travel company. Travelers need to learn about such great benefits as PRIMARY coverage. Travelers who are Medicare need to understand that going abroad means NO COVERAGE.

Can't yet give a 5 star review because we just purchased the policy for a trip later this year. The experience of comparing and selecting a plan, and having questions answered via live chat on website, was excellent. The other part of travel insurance is *IF* you need it, how is the service and reimbursement etc. We'll let you know on that

I contacted customer service to explain what emergency medical service and medical evacuation involved. Also asked whether when first deposit was a factor in determining price.

I had a good experience, but I wish I could have done it all by telephone.