Very easy to review various policies and choose the one that best fit our travel needs.
Simple and easy to use.
Very helpful representative, very patient and courteous.
Easy to purchase, nice website with a good summary of coverage. When I needed more detail on something, it was easy to find.
Thanks
Quick and easy process...at a good price to address my main travel concern.
I was satisfied. Reviewed several others.
I don’t know if I will use y’all again . It depends on my experience when I travel . Process seemed rather easy to get a quote.
Smooth and easy.
The purchase process couldn't have been easier - including the prompt and competent responses to Chat questions. I haven't used the policy yet, so I can't speak to the claim-paying process - hope I don't need it!
A little confusing regarding entering your beneficiary, but customer service very helpful
Site was easy to access and complete my request. I have purchased policies in the past.
Courteous and helpful.
Best part is being allowed lice anytime up until last deposit and still get pre-existing conditions. When one buys insurance they are hod winked into thinking about buying policy from their travel company which only benefits the travel company. Travelers need to learn about such great benefits as PRIMARY coverage. Travelers who are Medicare need to understand that going abroad means NO COVERAGE.
Can't yet give a 5 star review because we just purchased the policy for a trip later this year. The experience of comparing and selecting a plan, and having questions answered via live chat on website, was excellent. The other part of travel insurance is *IF* you need it, how is the service and reimbursement etc. We'll let you know on that
I contacted customer service to explain what emergency medical service and medical evacuation involved. Also asked whether when first deposit was a factor in determining price.