GOOD! CUSTOMER SERIVES WAS GOOD, HELPED US WITH A QUOTE TO GET US STARTED.
GOOD! CUSTOMER SERIVES WAS GOOD, HELPED US WITH A QUOTE TO GET US STARTED.
I contacted via phone your agents to ask a few questions prior to our final purchase. The agents were very cordial and helpful, answering my questions fully. We hope and pray that we will not experience any occasion on our upcoming trip where we would need to use our policy. We feel confident having the policy on hand, however, for safe keeping.
Went very quickly because I reviewed what I needed and the changes before I called. I had two questions that was answered
Mary was awesome! Very kind, patient, and helpful - she explained every step to me and made my purchase quite efficient and pleasant.
Very easy website to use.
Kathy was so helpful to me. I give her five stars!
High limits of coverage at reasonable price
So far so good, this is my first time purchasing this travel insurance from your company. Hope I will purchase more travel insurances from u guys in the future.
Pearl was my chat line guide, and she patiently answered all of my many questions. She was efficient and friendly and helped me find just the right product for my upcoming trip.
Your on line system is not all that friendly- it didn't let me buy the policy because I (the payer) am a US citizen. However I am buying the insurance for two non-US residents !!.
You representative on the phone (Rusty) saved the day and helped me out with the process. Thanks for that.
Easy peasy. The only issue is the quote didn’t indicate the currency. I’m in Canada and since I provided that info, I thought the quote was in Cdn $, it isn’t, its US $ so it actually cost about $500 more.
Fast and easy
I needed travel insurance and had great difficulty, due to my personal situation (expatriated from my home country and not insurable in my adoptive country due to be classed as not a "permanent resident"!) I spent 3 days sourcing possible solutions and found that Trawick ticked all the boxes without being excessively expensive. Thank you so much for your assistance!
Customer service representatives Rustie and Kathleen were exceptionally patient, courteous and extremely knowledgeable. Thank you
Easy to purchase but difference between plans isn’t very obvious. Would prefer less options since they’re so similar. Also, still waiting for my travel delay claim from previous trip
Web site was easy to use and explained options well.