I did not understand you had a customer service team that would "actually help" with buying a policy. I'm not sure what I have purchased but I'm hopeful that if I should need medical aid for a serious injury, I will have coverage.

Was quick and easy to obtain the policy.

I spoke with Zach & Terry since I had questions about the differences in the policies. Both Zack & Terry provided valuable input and clarifications which led me to buy the policy. Thanks.

There were too many products from which to choose, which made the search for just the right product an hours-long task, not a simple get-in-get-out experience. Very exhausting. Customer chat person was good, thought.

Great to work with!!!!

Excellent!

I was looking for an affordable travel insurance company for my upcoming trip to South Africa.
Trawick was listed in a Google search for policies for seniors. After purchase I read reviews which were 50/50; some excellent, some not good about claims submissions and responses. So I am holding my breath and hoping I will have an uneventful trip without the need for submission of any claims.
Of note, I did have an online chat with Amanda because for some reason I was unable to print the viewed documents. Amanda sent an email with the travel card which I was able to print.

The purchase process was quick and easy

Customer service rep was knowledgeable and helpful. Policy covers everything we might need on our travels.

Wonderful service. Extremely helpful and knowledgable young lady

Very pleased with Trawick in general, and “Rusty” in particular. She was very knowledgeable and pleasant. This was our second experience with Trawick, and we will certainly do business with them with future trips!

Pricing was reasonable for coverage needed.
Easy to understand policy and instructions.

Your agent was delightful and your policy is the most reasonable I've found (altho still WAY too much for a 5-day trip no more than 250 miles roundtrip!)