Wonderful, helpful customer service

Cathy was the agent that helped us with our concerns for our trip to Venice. She was so pleasant and so helpful. Couldn't have asked for a better agent to work with. Will definately request her for our next travel insurance needs.

agent was very knowledgeable and friendly but maybe a computer qlich unable to E-Mail contract, so she is sending hard copy in mail

Recommendation came from Solo Travel. I had to cancel a previous trip and the refund was quick.

The process of buying a policy was straightforward enough. For someone who is not an attorney, it’s always intimidating to read a multi-page contract with endless definitions then still wonder where the loopholes are hiding. In the end, the policy added about 9% to the expected trip costs. The true value can only be realized if a claim is filed. Will I chose Trawick again? The real answer is MAYBE.

Everything online went smoothly and clearly, until I got the copy of the policy. Somehow, my DOB had been changed in your system. It should be March 7, 1942. I've sent emails asking that that be amended and a new copy sent to me. Am waiting for that. Once that is cleared up, I would hit the five-star overall evaluation.

Knowledgeable competent staff

We do not cruise often so getting insurance was something I was not familiar with. I used a search group and Trawick came up. Then I called the company and the lady I spoke with was outstanding. She gave me all he particulars which I know she does for everyone but I felt that she wanted to be sure that I knew everything. That is a super important fact for me in choosing insurance. That is why I would recommend to talk to Trawick and get a quote. See what you will be buying for what you are willing to pay.

customer service was helpful during my purchase experience

Absolutely brilliant thank you

I had compared a lot of policies. I am a Registered Nurse so was looking for a certain level of coverage at a reasonable price and this policy provided it. Underwritten by Nationwide made me feel comfortable buying it. The reviews state your responsiveness and this was important also.

Very Helpful

Simple easy competitive value

I couldn't travel so I tried to get my annual travel insurance rolled over to next year, but it could not be done. Your agents were very helpful and great to work with. I purchased another Annual policy from Trawick. Keep up the good work!

The coverages are much better than getting insurance through your travel provider.

Sean was great! Very professional and informative. He was a pleasure to deal with.